As a business owner you may be very familiar with the benefits and pitfalls to using social media to promote your brand, product or message. However it is always beneficial to take stock of your social media strategy and make sure you are using the best platform/s for your business to capture and engage your target market.
“Price is what you pay. Value is what you get.” – Warren Buffet
When making the decision to outsource some of your business tasks, the option of hiring an overseas virtual assistant, (VA), versus hiring local can be a challenging decision and may not be a one-size fits all solution for every business.
As an Australian virtual assistance service, we know Aussie business, culture, language and needs. We can match the tone of the customer, and your business, both when speaking to customers and all written communication. We know when slang is appropriate, and when it is not, and maintain high levels of professionalism in all our interactions.
If you find yourself with several inbox’s that you manage, or a considerable volume of emails, it is easy to get overwhelmed. The higher the volume and the busier you get the easier it is to miss emails, forget to respond and let your customer service slip. This frequently can end in a poor customer experience, lost sales, and ultimately less cash coming into your business. Continue reading “Feeling overwhelmed by emails and customers communication? Could help desk Software be the Answer?”
Task Me Away is a Blue Mountains based company focused on assistant small businesses and trades people.
We are committed to providing flexible, fast, highly dedicated and confidential assistance. We can also provide tailor-made solutions to small business owners so you can save time and focus on your priorities & achieve work-life balance.
We have over 35 years experience between us in all aspects of Administration, Marketing, Social Media, Project Management, Leadership, IT, HR and liaising with high level executives.
We have Diploma’s in Project Management, Marketing & Communications, Hospitality and IT.
We are hoping our experience and confidentiality will be an asset to your business.
By hiring a virtual assistant you will save the additional costs of a regular employee such as tax, superannuation, sick and annual leave, technology and insurances.
You can also have the flexibility to increase and decrease admin hours based on workloads and seasonal peaks and lulls.
You can also arrange for an assistant to help you kick off a project, and then take over yourself once it’s up and running.
Where your Journey Begins
We are here to help you take care of your business, and get back your valuable time so you can get back to what you do best.
We have a variety of services that can help you get back on top of your business tasks. If you are struggling to find time to look after your customers, keep on top of the daily admin and put your business out there, that is where we can help!
We have experience in a variety of industries, and have a keen interest and experience in helping out sole trading tradespeople. We know you have the skills to get the job done on site, and were not built to sit in front of a computer all day. This is where we would love the opportunity to help you get back on site, and back to the job.
Whether you need help with handling your customer communications, marketing your business, managing your calendar and bookings or dealing with suppliers, we can take the stress out of these tasks.
We are available for as little as an hour to help you get back on top of your emails, or we are available to put aside several hours each week so you know have the support when you need it.